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Epic Go-Live support for optimal provider adoption and productivity.
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Concerns over practice productivity remain the most challenging aspect of implementation of an electronic health record (EHR) system, according to a recent Medical Economics survey.

The RAIN Resources Model

RAIN Resources has designed a unique go-live support model that optimizes productivity and accelerates provider adoption.  We provide peer-to-peer, at the elbow support from real practicing physicians, nurses and other real-time Epic users who use it every day in the care of their patients. By having an experienced peer at the provider’s elbow, new users are guided in a way that combines an understanding of physician workflows, medical practice and software.  Only a skilled and knowledgeable peer can provide this triad that leads to productivity and improved patient care. 

The RAIN Resources Network

We have created a national network of physicians, nurses and other healthcare professionals via healthcare organizations that “loan” their Epic-experienced providers to us.  These professionals take paid time off from their own patient settings to provide on-site support for RAIN Resources clients.  Our clients select a core team of their own employees, and RAIN Resources provides the additional resources that are needed - in the exam room, surgical suite – wherever Epic is going live.  All supporting providers have significant experience utilizing the Epic applications in their day to day practice and include Cardiologists, Neurologists, OB/GYN Family Practice, and many other specialties.

Our Epic Experience

We have providers experienced in all Epic Ambulatory and Inpatient, plus Anesthesia, CPOE, Beacon, Optime, Willow, and Stork.

Preparing to Go-Live? Contact us and we will be happy to talk through your Go-Live expectations, concerns, and needed support to ensure a successful launch.

Epic Go-Live Planning and Management

Go-Live PlanningYour “go-live” gives life to your entire Epic implementation system.  The importance of the go-live planning, the process of implementing and fully integrating Epic into practice after initial implementation has been completed, makes the difference between a go-live “event” and true EPIC use assimilation.

RAIN Resources provides comprehensive planning and execution to ensure your go-live success.  We understand that every go-live is different so we customize our model to each client’s needs working collaboratively with your staff.  Our go-live support incorporates an in-house clinical specialist/team that provides personalized help with specific situations, and is comprised of patient care and departmental super users, trainers, analysts, and builders.

We plan your support for clinical, operational and financial workflow, coordinate go-live support staff, and most importantly, manage real-time communications throughout all shifts, to ensure that every user is knowledgeable and confident about using Epic independently.

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